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Shiji Newsletter Library

Explore our archive of past newsletters – your primary resource for staying informed in the ever-evolving hospitality industry.

Shiji Newsletter – November Issue 2024

With only two months left in 2024, we’re committed to keeping you informed about the latest trends and insights shaping the industry. This month’s newsletter features an article by our CEO, Kevin King, on transforming luxury hotel management, alongside access to the Q3 2024 Guest Experience Benchmark Infographics. You'll also find another insightful piece from Kevin on how entrepreneurs can leverage distribution to unlock new growth opportunities, as well as a Shiji podcast discussing the balance of AI, guest experience, and the human touch with César Pérez of Vincci Hotels. Plus, don’t miss our press release about Shiji’s expansion into the Kingdom of Saudi Arabia and five interesting facts you may not know about Shiji's PMS.

Shiji Newsletter – October Issue 2024

Entering the last trimester of the year, we're excited to bring you this month's newsletter, featuring 50 basic ChatGPT prompts for hoteliers, a podcast on how PMS transforms the guest experience, a recap of the Shiji webinar on Post-Olympics hospitality insights from Paris 2024, an exploration of how Sudima Hotels selected Shiji's PMS to complete their tech stack, a discussion on the importance of both Platform and PMS, and a product update on the single guest profile within Shiji's PMS. Stay tuned for more!

Shiji Newsletter – September Issue 2024

Welcome to our September newsletter! This month, explore Kevin King's article on overcoming legacy tech challenges, delve into the shifting dynamics of Airbnb versus hotels, and access our downloadable templates on the RFP process for Hotel PMS. Plus, catch up on exciting updates: Shiji's new collaborations with Grupo Brisas and Park Hotel Group, and our latest seamless integration with Wi-Q for enhanced mobile ordering. Enjoy the insights and updates!

Shiji Newsletter – August Issue 2024

As August arrives, we’re excited to share the latest industry insights with you! This month, explore Episode 4 of our podcast on transforming hotel operations through guest experience management. Dive into our article questioning if the hotel industry suffers from Stockholm Syndrome, and check out the highly anticipated Q2 2024 Guest Experience Benchmark Infographics. Discover the 4 benefits of Shiji’s PMS Universal Search functionality, learn how to eliminate duplicate data with Shiji PMS Intelligent Merge, and celebrate Shiji’s 10th Enterprise Platform implementation at Cordis Auckland. Stay tuned for all this and more!

Shiji Newsletter – July Issue 2024

Welcome to this month's newsletter! In this edition, we discuss Episode 2 of our Shiji Insights podcast on revenue strategies, an article on API and PMS integration vulnerabilities, and an interview with Raul Alvarez Barrera on Radisson Hotel Group's digital transformation. We also highlight the benefits of Shiji's Global Profile Analytics feature, provide a summer update on F&B tech innovations, and announce the launch of Shiji's Content Hub for enhanced content distribution in hotels. Dive in for the latest updates and insights!

Shiji Newsletter – June Issue 2024

Halfway through the year, our latest newsletter brings you a variety of important insights. Tune in to Episode 1 of our podcast series on hotel innovation and reputation management, explore digital reputation management strategies, and delve into our inaugural infographic on the Q1 Guest Experience Update for 2024. Uncover the success story of Tombolo Talasso Resort and learn essential best practices in hotel cybersecurity. Plus, discover how Shiji and Cendyn are leveling-up hotel profitability through PMS-CRS integration. Join us for a deep dive into these critical topics shaping the hospitality industry!

Shiji Newsletter – May Issue 2024

Dive into this month's news as we explore strategies for managing your brand's online reputation and examine the convergence of Michelin Keys ratings and guest reviews. Discover the often overlooked yet vital role of support and service centers in ensuring operational efficiency, and learn about the benefits of consolidating guest profiles for enhanced customer experiences. Explore Shiji's latest innovation, DAL 3.0, redefining Digital Asset Management, witness the groundbreaking collaboration between Shiji and Platzl Hotels in Munich and more!

Shiji Newsletter – April Issue 2024

For this month's newsletter, dive into Shiji's annual Guest Experience Benchmark 2023, which offers insightful analysis of 5 years' worth of data. Discover the top 5 strategies essential for hoteliers to implement in 2024. Explore a new case study showcasing the successful outcomes achieved with Shiji Distribution Solution. Get exciting news on a new partnership set to enhance dining experiences and much more!

Shiji Newsletter – March Issue 2024

Welcome to March! This newsletter features a whitepaper on protecting guest data from cyber threats, along with a couple of articles on guest feedback and sustainability. The transformation story of Travel Charme Strandhotel Bansin. Discover Oaky and Shiji Group's integration for seamless operations, LHG's service enhancements with Shiji Enterprise Platform PMS, our automated reconciliation process with Adyen in our PMS, Shiji product learning videos and more!

Shiji Newsletter – February Issue 2024

We are excited to offer a sneak peek into the future, featuring our content with numerous downloads: Distribution Chart 2024. Explore the intriguing contrast between the old and new in our two-part series on the evolution of hospitality, offering valuable insights into industry transformations. Dive into a new case study, peruse our latest product guide, and stay tuned for exciting upcoming events that promise valuable insights and networking opportunities. Enjoy!

Shiji Newsletter – January Issue 2024

Hello 2024! Our first newsletter of this year features a quick video recap of the best moments from 2023 – those that really stood out in our journey. Get ready for another year of the things you enjoy: interesting case studies, insightful articles, helpful reports, timely updates, and a bunch of surprises coming your way throughout the year. Let's dive into this exciting journey together!

Shiji Newsletter – December Issue 2023

As we approach the year's end, we're excited to share our final newsletter for 2023. Inside, discover a whitepaper about involving employees in tech planning, the Q3 2023 Guest Experience Benchmark, a new case study with a Mandarin Oriental hotel, and more. Stay tuned for our first newsletter of 2024 in January, promising a year ahead filled with innovation, news and enriching content. Have a great holiday season!

Shiji Newsletter – November Issue 2023

In this month's issue, we delve into the evolution of Hotel Property Management Systems with an informative infographic and we explore Ruby Hotel's tech-savvy transformation with Shiji's PMS. You can also discover the exciting upcoming events for November and consider joining us. Additionaly, don't miss the pre sing-ups for our comprehensive report from the last quarter, learn about the intriguing collaborations between Shiji and Marriot, and more. Take a look!

Shiji Newsletter – October Issue 2023

This month's newsletter is filled with insights, and enthusiasm. We're unveiling the Q2 2023 Guest Experience Benchmark Report, showcasing a remarkable case study featuring the prestigious Mandarin Oriental, and celebrating the official release of Concept 21.4. Dive into the newsletter to explore all the exciting details, top industry reads, and more!

Shiji Newsletter - September Issue 2023

Our goal for the rest of the year is clear: To help you succeed in your business. So we're bringing you top-notch information, including our latest F&B whitepaper, pre-registration for the Q2 report, trending AI topics, and more!

Shiji Newsletter – August Issue 2023

As we step into the second half of the year, we are thrilled to present the latest edition of our monthly newsletter, designed exclusively for you. Discover a free hotel cloud checklist, tips for post-pandemic revenue management, tackling labor shortage, and success stories on elevating guest experiences with technology. Stay informed and inspired as we navigate the industry together. Read on to stay informed and stay ahead!

Shiji Newsletter – July Issue 2023

Ready for an exciting, update-packed newsletter that brings you the latest trends and insights from the hospitality world? Discover the importance of cybersecurity and revenue management in today's landscape. Explore the significance of seamless payments in enhancing guest experiences. Be inspired by a success story showcasing the power of technology in delivering exceptional service. Let us introduce you to our game-changing Mobile Ordering Solution, Shiji Digital Dine, and more.

Shiji Newsletter – June Issue 2023

Get ready to dive into the exciting realm of digital transformation in the hospitality industry for 2023. We'll be uncovering the latest trends and innovations that are revolutionizing guest experiences. And speaking of innovation, we'll shine a spotlight on Sudima Hotels, a trailblazer in using technology to create sustainable and modern hotel experiences. We've also got some exciting updates on the Q1 2023 Guest Experience Benchmark and upcoming hospitality events you won't want to miss. So sit back, relax, and let's get started!

Shiji Newsletter – May Issue 2023

Exciting news awaits! In 2023, the state of hotel technology is on fire, and we've got all the latest updates. We have a lot to look forward to, from groundbreaking case studies to upcoming hospitality events, an AI webinar that's not to be missed, and much more. Read on to stay ahead of the curve on the most captivating developments shaping the future of hospitality!

Shiji Newsletter – April Issue 2023

Welcome to another exciting edition of our newsletter! We hope you're doing well and that you're ready for another round of exciting news from the hospitality industry! Last month, we brought you updates on some of the most exciting events and advancements in the industry. This month, we have even more exciting news to share with you. From the latest industry trends to innovative technology, we've got it all covered.

Shiji Newsletter – March Issue 2023

As we begin a new month we are thrilled to bring you the latest most captivating developments from the hospitality industry. This year has started on a promising note; and our team has been diligently keeping up with the latest trends in the industry to provide you with up-to-date information. Without further ado, Let's dive into it!

Shiji Newsletter – February Issue 2023

Hoping you've had a great first month of the year. Our industry is really picking up pace again and the year seems promising for all with the last bits of major travel markets starting to open up again. We've got lots of great insights planned for the year, if you have thoughts you'd like to share - let us know.

Shiji Newsletter – December Issue 2022

2022 was definitely a year to remember for the industry and for Shiji. As tourism slowly moved back to its pre-pandemic routine, we were honoured to be part of the digital transformation of several properties around the globe and to have attended many interesting events worldwide. We would like to say thank you to all our employees, colleagues, partners, and you, for this exceptional year. To end the year well informed, we start our December issue with a recap of some of our main events and takeaways, some of our favourite articles, our latest case study and what’s next for 2023.

Shiji Newsletter – November Issue 2022

The new year is just around the corner, but before we get into the 2022 recap, let's talk about November. Our new report on the state of the guest experience was launched and we, as an industry, realized we need to do better. On the positive side, some like American Liberty Hospitality are doing very well and we have published an article with them which you can find below. So with no further ado, here is our packed newsletter for November.

Shiji Newsletter – October Issue 2022

Although there are only two months left until the end of 2022, we at Shiji still have a lot of exciting news we'd like to share with you, including reports, infographics, and events.

Shiji Newsletter – September Issue 2022

A lot has happened at Shiji since we sent you our last newsletter! And we think that putting everything into this month's edition will probably be too much, so we will try to summarize it for you.

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