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We're happy to help with any questions you might have for Shiji Group. For specific product or service questions please contact the relevant subsidiary.
Contact us
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Customer support
We're happy to help with any questions you might have for Shiji Group. For specific product or service questions please contact the relevant subsidiary.
Infrasys
Support
America
North America
Shijicare Customer Portal:
Technical Support:
+1(404) 948 4430Caribbean
Shijicare Customer Portal:
Technical Support:
+1(404) 948 4430Mexico
Shijicare Customer Portal:
Technical Support:
+52 800 283 2766South America- Chile
Shijicare Customer Portal:
Technical Support:
+56 2 2840 1847Support
EMEA
Austria
Shijicare Customer Portal:
Technical Support (In country calls only):
+43 800 007800Belgium
Shijicare Customer Portal:
Technical Support:
+32 2 899 47 99Cyprus
Shijicare Customer Portal:
Technical Support (In country calls only):
+357 (800) 77194Denmark
Shijicare Customer Portal:
Technical Support:
+45 787 688 06France
Shijicare Customer Portal:
Technical Support:
+33974592743Germany
Shijicare Customer Portal:
Technical Support:
+49 89 4120 7181Greece
Shijicare Customer Portal:
Technical Support (In country calls only):
+30 800 600 0678Italy
Shijicare Customer Portal:
Technical Support (In country calls only):
+39 800 137282Netherlands
Shijicare Customer Portal:
Technical Support:
+31 850012706Poland
Shijicare Customer Portal:
Technical Support:
+48 32 224 72 75Portugal
Shijicare Customer Portal:
Technical Support:
351 308814300Qatar
Shijicare Customer Portal:
Technical Support (In country calls only):
+974 800 101 234Spain
Shijicare Customer Portal:
Technical Support:
+34 931 22 43 48Switzerland
Shijicare Customer Portal:
Technical Support:
+41 43 505 14 99Turkey
Shijicare Customer Portal:
Technical Support:
+90 850 390 7504United Arab Emirates
Shijicare Customer Portal:
Technical Support:
+971 8000 320 382United Kingdom
Shijicare Customer Portal:
Technical Support:
+44 2039 620 359Australia
Shijicare Customer Portal:
Technical Support:
+61 2 8880 5102China
Shijicare Customer Portal:
Technical Support:
+86 4000 211 988Guam
Shijicare Customer Portal:
Technical Support:
+65 6337 4543Hong Kong (China)
Shijicare Customer Portal:
Technical Support:
+852 3001 6566India
Shijicare Customer Portal:
Technical Support:
00 08000 401472Indonesia
Shijicare Customer Portal:
Technical Support:
+65 6337 4543Japan
Shijicare Customer Portal:
Technical Support:
+81 50-3196-1025Malaysia
Shijicare Customer Portal:
Technical Support:
+603 7662 1121Philippines
Shijicare Customer Portal:
Technical Support:
+63 2 8540 9595Saipan
Shijicare Customer Portal:
Technical Support:
+65 6337 4543Singapore
Shijicare Customer Portal:
Technical Support:
+65 6337 4543South KOREA
Thailand
Shijicare Customer Portal:
Technical Support:
+66 25440088Vietnam
Shijicare Customer Portal:
Technical Support:
+84 244 45 82072
Concept
Support
America
Unitedstates
Technical Support:
+1(404) 948 4430South America/Chile
Technical Support:
+56 2 2840 1847Support
EMEA
Cyprus
Technical Support:
+35 722007520Denmark
Technical Support:
+45 787 688 06France
Technical Support:
+33974592743Germany
Technical Support:
+49 89 4120 7181Netherlands
Technical Support:
+31 850012706Poland
Technical Support:
+48 32 224 72 75Portugal
Technical Support:
+351 308814300Qatar
Technical Support:
+974 800 234Spain
Technical Support:
+34 931 22 43 48Turkey
Technical Support:
+90 850 390 7504United Arab Emirates
Technical Support:
+971 8000 320 382United Kingdom
Technical Support:
+44 2039 620359Support
Asia Pacific
Australia
Technical Support:
+61 2 8880 5102China
Technical Support:
+86 4000 211 988Hong Kong (China)
Technical Support:
+852 82030868India
Technical Support:
+91 97112 59050Indonesia
Technical Support:
+65 9069 2911Japan
Technical Support:
+81 345403750Malaysia
Technical Support:
+603 5621 1122Philippines
Technical Support:
+63 180013220128Singapore
Technical Support:
+65 9069 2911South Korea
Technical Support:
+65 90692911Thailand
Vietnam
Technical Support:
+84 904 16 29 65
IcePortal
Support
US & Canada
Customer Support
TechnicalSupport:
+1 404 948 4430Mon-Fri: 9am-9pm (local time)
Support
Asia Pacific
Customer Support
Technical Support:
+86 10 59325376Mon-Fri: 9am-5:30pm (local time)
Support
EMEA
EMEA
Technical Support:
+48 32 224 72 75Mon-Fri: 9am-5pm (local time)
France
Technical Support:
+33 97 459 2743Mon-Fri: 9am-5pm (local time)
Germany
Technical Support:
+49 89 4120 7181Mon-Fri: 9am-5pm (local time)
Netherlands
Technical Support:
+3185 001 2706Mon-Fri: 9am-5pm (local time)
Spain
Technical Support:
+34 931 22 43 48 Mon-Fri: 9am-5pm (local time)
United Kingdom
Technical Support:
+44 2039 620 359Mon-Fri: 9am-5pm (local time)
Shiji Enterprise platform
Support
America
North America
Shijicare Customer Portal:
Technical Support:
+1 (404) 948 4430South America
Support
EMEA
Germany
United Kingdom
Netherlands
Cyprus
Denmark
France
Poland
Spain
Turkey
Austria
Switzerland
United ArabEmirates
Shijicare Customer Portal:
Technical Support:
+971 8000 320 382China
Hong Kong (China)
Singapore
Malaysia
Australia
India
Shijicare Customer Portal:
Technical Support:
00 08000 401472Indonesia
Japan
Philippines
South Korea
Thailand
Vietnam
Guam
Saipan
Shiji ReviewPro
Support
EMEA
Customer Support
Support
APAC
Customer Support
Technical Support:
reviewpro.asia@shijigroup.comSupport
China
Customer Support
Technical Support:
reviewpro.china@shijigroup.comSupport
USA
Customer Support
Technical Support:
reviewpro.us@shijigroup.comSupport
Australia & New Zealand
Customer Support
Technical Support:
reviewpro.anz@shijigroup.com
Shiji Distribution Solutions
Support
US & Canada
Customer Support
TechnicalSupport:
+1 404 948 4430Mon-Fri: 9am-9pm (local time)
Support
Asia Pacific
Customer Support
Technical Support:
+86 10 59325376Mon-Fri: 9am-5:30pm (local time)
Support
EMEA
EMEA
Technical Support:
+48 32 224 72 75Mon-Fri: 9am-5pm (local time)
France
Technical Support:
+33 97 459 2743Mon-Fri: 9am-5pm (local time)
Germany
Technical Support:
+49 89 4120 7181Mon-Fri: 9am-5pm (local time)
Netherlands
Technical Support:
+3185 001 2706Mon-Fri: 9am-5pm (local time)
Spain
Technical Support:
+34 931 22 43 48 Mon-Fri: 9am-5pm (local time)
United Kingdom
Technical Support:
+44 2039 620 359Mon-Fri: 9am-5pm (local time)
Shiji Digital Dine
Customer Support
The Shiji Guest Solutions portal:
Shiji Digital Stay
Customer Support
The Shiji Guest Solutions portal:
