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Welcome to Shiji

Together, we reimagine the digital guest experience.

Explore our holistic solutions and services

Shiji Group

Our mission is to help our clients better serve their guests through a fully integrated network of hospitality systems. We are committed to security, ease-of-use and modern connectivity so our customers can do what they do best: serving their guests.

Founded in 1998

5,000+ employees

80+ worldwide offices

Shiji solutions globally empowering

91,000+

Hotels

200,000+

Restaurants

600,000+

Retail Outlets

80+

Subsidiaries

Our products

Our suite of hotel technology solutions are designed to help hotels from enterprise chains to independent hotels in the digital transformation of guest experiences. We provide the tools that empower hotels design and build the best digital guest experiences

Property Management System

Our PMS platform offers unparalleled scalability, advanced cloud security, and seamless integrations to meet the evolving needs of global hotel companies.

Shiji Enterprise Platform

Point of Sale

Seamless cloud POS Solutions for the hotel F&B industry. Unmatched efficiency and unrivaled customer service.

Shiji Infrasys

Guest Feedback Management

World class tools and processes to manage guest feedback and reputation, increasing guest satisfaction and revenue.

Shiji Reviewpro

Hotel Distribution

Visual content management, organisation and distribution solution via Shiji IcePortal, plus rates and availability management.

Shiji Distribution Solutions

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“Adopting Shiji’s Enterprise Platform was not about upgrading our technology; it was a statement of our dedication to offering unparalleled customer experiences. In Shiji, we found a synergy between our vision for bespoke guest services and their advanced technological capabilities, ensuring our patrons receive nothing but the best.”

Bob van den Oord, CEO of LHG


“To support our expansion plans, we needed a seamless technology foundation that would be capable of growing with us. After looking at various options on the market, we found Shiji’s solutions matched our specific requirements ...”

Mohamed Awadalla, CEO of Time Hotels

“... we need to find the right technology partners that have advanced solutions designed to improve the quality of work for our associates so they can increase the quality of work for our guests. Shiji’s Infrasys Cloud POS meets these criteria ...”

Riko van Santen, Chief Information Officer at Kempinski

Latest case studies

Explore our global success stories.

Discover how Premier Inn, the UK's largest hotel brand, achieved a 16% increase in Search Success Rates and 177% growth in bookings by partnering with Shiji Distribution Solutions. Learn about the innovative solutions implemented, including automated City Tax calculations and advanced cache systems, driving operational efficiency and guest satisfaction.

Hospitality

Premier Inn

How Premier Inn Significantly Increased Search Success Rates and Overall Bookings Through Collaboration with Shiji

HTL Hotels, a leading hotel chain in Argentina, has successfully implemented Shiji's Shiji ReviewPro, a state-of-the-art guest feedback and communication management tool. ‍

Hospitality

HTL Hotels

Transforming Guest Experience: The Shiji ReviewPro Success Story at HTL Hotels

Time Hotels transformed with Shiji's PMS—centralized data, standardized processes, enhanced guest experience, scalable growth; key takeaways for hotels.

Hospitality

Transforming Time Hotels with Shiji Enterprise Platform

Transforming Time Hotels with Shiji PMS: Centralized Operations, Enhanced Guest Experiences, and Scalable Growth

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Insights articles

Read our latest press releases about partnerships, products and company updates.

Analysis

Cybersecurity in the Hospitality Industry

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Contact our team

For more informations on our solutions and services, please contact our team.