Shiji for resorts
Shiji provides fully integrated technology solutions designed for the complex needs of resort hotels. Our systems unify PMS, spa bookings, dining reservations, and payments, ensuring a seamless experience for guests.
Integrated systems for a unified guest journey
Room-linked payments for effortless transactions
Comprehensive guest profiles for personalization
Comprehensive training and localized 24/7 support
Your tools for hospitality excellence
Discover how our powerful solutions can help your resort stay ahead in an ever-evolving industry.
Explore all Shiji products or request a demo from our team.
Comprehensive resort management for dining, retail, and beyond
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Centralized resort oversight
Integrate front desk, housekeeping, spa, and recreational services into a single platform, streamlining complex resort operations.
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Single Guest Profiles for personalization
Maintain detailed, unified guest profiles to track preferences, history, and spending patterns. Deliver personalized service across accommodations, dining, and activities, enhancing guest satisfaction.
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Seamless payment integration
Offer secure, integrated payment solutions for all resort services, including room stays, spa treatments, and recreational bookings. Simplify transactions with a user-friendly interface that supports multiple payment methods.
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Customizable reports and advanced analytics
Leverage advanced reporting tools to gain critical business insights such as booking trends, VIP lists, and activity utilization.
Discover how the world’s top resorts are utilizing Shiji products
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Tombolo Talasso Resort
Elevating luxury hospitality with Shiji ReviewPro to drive guest satisfaction and ratings, boost conversion rates, and more.
In this case study, you will find: Overview of Tombolo Talasso Resort’s luxury hospitality enhancement with Shiji ReviewPro. Impact of Shiji ReviewPro’s surveys and chatbot on guest satisfaction. Key results: increased conversation rates and guest ratings. Actions based on feedback, like room and Wi-Fi improvements. Future plans: WhatsApp integration and staff Rewards Program.
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Travel Charme Strandhotel Bansin
Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin is a popular hotel for people on holiday in Germany and across Europe. “We are a very family-friendly hotel, with a children’s club with activities for kids of all ages,” general manager Greg Smlatic told me when we spoke recently. The property has 100 rooms accommodating around 250 guests each night, and they see peak demand during vacation time when their guests are enjoying the property and the surrounding area.
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Jeju Dream Tower, Grand Hyatt
From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience
In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation and setup of this technology, along with the results it is providing the business today.
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Bluesun Hotels & Resorts
How Bluesun changed its POS to save time and increase guest satisfaction across 80+ F&B outlets
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Sunway Hotels & Resorts
How F&B technology accelerated digitization for Sunway Hotels & Resorts
Sunway Hotels & Resorts is one of Southeast Asia’s leading hotel groups, with 11 hotels located across Malaysia, Cambodia and Vietnam featuring close to 4,000 guestrooms, suites and villas. The brand is owned by Malaysian conglomerate Sunway Group, which grew from its origins as a tin mining and quarrying company in the 1970s into the conglomerate it is today with 13 business subsidiaries including hospitality. The hospitality group believes that in our increasingly digital age, time is fast becoming a commodity, and because of that, strives to ensure its guests can make the most of their time with them. It has been this focus that has driven Sunway to adopt technology to support this mission.
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