From an analytical reporting side of things, [we] saw Shiji’s products provided reporting and analytics above and beyond other providers out there. It really delivered what we needed.
Advanced hotel analyticsat your fingertips
Turn data into decisions that help your hotel run smoother and grow stronger.
Trusted by the world’s top hotel groups
Why Twilight Data + AI?
From occupancy trends to guest behavior, access powerful analytics that uncover opportunities and drive meaningful growth.
Start taking charge of your data.
Trusted by the world’s top hotel groups
From luxury to budget, 10-room boutiques to multinational chains, Twilight Data + AI works for hoteliers around the world.
70+
Properties using Twilight Data + AI
25+
Hotel group customers
25
Years providing exceptional service
Dashboards for every need
Bring clarity to your data and power to your decisions.
Over 50 built-in dashboards
• Reservations
• Groups
• Memberships
• Financials
• Pickup and pace
• Market segment
• Travel agent production
• Meetings and events
Budgeting and forecasting
Add your budgets to effortlessly compare performance, adjust forecasts, and streamline your planning process. Twilight Data + AI simplifies financial management by incorporating factors like guest spending trends and F&B order history, giving you the insights needed to plan and budget with precision.
Multi-property and multi-currency
Leverage analytics to compare performance across multiple properties and identify top performers. Unify your data under a single currency for clear side-by-side comparisons. Gain clear insights and make data-driven decisions to optimize your hotel portfolio’s success.
Twilight Data + AI is not only about descriptive information, it is a predictive and prescriptive tool to provide actionable insights at various levels of business and operations. We help to enhance the customer service; we innovate the guest journey and improve the operational efficiency. It is very inspiring to bring the cutting-edge AI technologies to innovate the hospitality industry with scalable and secure data solutions.
Piotr Kowalski
Senior Vice President of Engineering, Shiji
Integrations, reporting, and more
Twilight Data + AI integrates with other Shiji products, letting you leverage external data for a full operational overview. Effortlessly generate and export detailed reports for any department, and if you need a custom dashboard, we’ll build it to your specifications.
Daylight PMS + Meridian Experiences + ReviewPro Reputation
Seamless integration empowers you to leverage guest survey data, reviews, and non-room revenue performance. Gain a holistic view of your hotel’s operations, enhancing both guest satisfaction and profitability.
Comprehensive reporting
Effortlessly run regular reports for any department using our intuitive data tools. Use filters to drill down into specific data points and export them as PDFs that make it simple to keep every department informed and aligned with actionable insights.
Custom dashboards
Need a specific dashboard? Shiji is ready to build custom dashboards to suit your exact requirements. Whether you’re tracking unique metrics or integrating specialized data, we can help create the tools you need.
Frequently Asked Questions
Is Twilight Data + AI suitable for small businesses or only large enterprises?
Twilight Data + AI caters to businesses of all sizes, offering scalable solutions tailored to meet the specific needs of small, medium, and large establishments.
How does Twilight Data + AI ensure data security and compliance with industry regulations?
Twilight Data + AI employs robust security measures such as encryption, access controls, and regular audits to safeguard data and ensure compliance with industry regulations.
Who are the potential users for Twilight Data + AI?
Twilight Data + AI can be used by all levels of the organizations that need to analytics statistics such as General Manager, Sales, Marketing, Revenue Management, Finance and more.
Which modules are covered by Twilight Data + AI?
In Twilight Data + AI, you can find general hotel statistics, reservation, groups, meeting and events, pickup, membership, housekeeping, and activities.
Can Twilight Data + AI aggregate all data from the tenant level?
In Twilight Data + AI, you are able to combine data for multiples properties based on your permissions.
How often is the data refreshed?
Twilight Data + AI provides nearly real-time data. Data is refreshed every 2 hours for general data and pickup occurs once daily.