Shiji and Munich’s 4-star superior Platzl Hotels embody Bavarian hospitality excellence with integrated PMS and POS

BERLIN, Germany, April 18, 2024: Shiji, the global hospitality technology innovator, and Platzl Hotels, announce a strategic collaboration that integrates Shiji Enterprise Platform (PMS) and Infrasys Cloud POS into the Munich hotels’ tech stack. Renowned for their distinctive blend of Bavarian charm and personalized service, Platzl Hotels boast over 200 rooms in 11 room categories across two properties along with a wide array of F&B outlets, including the acclaimed Pfistermühle and the quaint Ayinger an der Au. Open since 1956, the hotel provides a traditional hospitality experience but required an update of its legacy systems to better serve their guests.

"We're excited to embark on this journey with Shiji," said Heiko Buchta, General Manager of Platzl Hotels. "Our partnership reflects our commitment to staying true to our roots while embracing technology to enhance our guests' experience. Shiji’s integrated systems allow us to increase guest satisfaction while streamlining our operations."  

Platzl Hotels’ varied room types and F&B outlets result in significant operational complexity that require a modern solution to manage, so Shiji’s integrated PMS and POS were a perfect fit. The two products work seamlessly together to fit into Platzl Hotels’ operations and ensure a cohesive guest experience from booking to dining.

"Platzl Hotels' decision to embrace innovation underscores their forward-thinking approach to hospitality," remarked Jan Mazur, Sales Director Central Europe at Shiji. "We're excited to support them in their move into a new digital hospitality concept for the modern traveller, while maintaining their approach to excellence in hospitality."

This collaboration showcases the vast potential of technology to elevate traditional hotels’ level of service and operational efficiency. To learn more about Shiji’s PMS, Shiji Enterprise Platform, please visit enterpriseplatform.shijigroup.com. To learn more about Infrasys Cloud POS, please visit infrasys.shijigroup.com.

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About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, spa and activity management, online reputation management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com.

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About Platzl Hotels München

Under the umbrella of Platzl Hotels Munich, two hotels come together - Platzl Hotel at Platzl and Marias Platzl at Mariahilfplatz, along with a diverse range of dining options: At Restaurant Pfistermühle, Bavarian craftsmanship meets passionate cuisine with the finest culinary creations. The taverns Ayinger am Platzl and Ayinger in der Au with beer gardens represent modern tavern culture with typically Bavarian dishes - always freshly and authentically prepared. Guests can experience Bavarian joie de vivre with regional spirits, finest coffee, and tea at Josefa Bar & Coffee. The aperitif bar Platzl Karree Boden & Bar offers wines, champagne, and signature drinks under the open sky. Additionally, seven banquet and conference rooms are available at Platzl Hotel. At Marias Platzl, events of all kinds can be held in the multifunctional event location Kreszenz4 - Der Saal. Equipped with its own stage and top-notch technology, it accommodates up to 180 guests.

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