Shiji promotes Nikkie Singh to Executive Vice President, Global Operations
Shiji strengthens its global operations with the promotion of Nikkie Singh to Executive Vice President, ensuring seamless service delivery and support for its expanding international client base.
SINGAPORE, February 3, 2025 – Shiji, the global hospitality technology leader, announced today the promotion of Nikkie Singh to Executive Vice President, Global Operations. This appointment reflects Shiji’s commitment to scaling its global service and support structure as its international client base continues to grow.
With over two decades of experience in hotel technology sales and operations, Nikkie has played a pivotal role in expanding Shiji’s presence across the APAC and Middle East regions. Her leadership in building high-performing teams, streamlining processes, and driving customer-focused innovation has made these regions some of the most successful within the organization. In her new role, she will oversee global service delivery, major accounts, and the development of a unified global support organization to ensure consistent, high-quality service for Shiji’s clients worldwide.
“Nikkie’s ability to align teams, optimize operations, and maintain a strong customer focus makes her the perfect choice for this role,” said Kevin King, CEO of Shiji International. “As our business expands, ensuring operational excellence at a global scale is critical. Under Nikkie’s leadership, we are confident that our worldwide operations will continue to meet the highest standards of service and efficiency.”
In this expanded capacity, Nikkie will lead several global teams, including Global Service Delivery and Global Major Accounts. She will also focus on developing Shiji’s global support structure, reinforcing Shiji’s dedication to delivering best-in-class technology services across all regions.
“I’m honored to step into this role at such a transformative time for Shiji,” said Nikkie. “Our customers rely on us to provide not only cutting-edge technology but also world-class service and support. I look forward to strengthening our global operations, ensuring seamless service delivery, and continuing to build a customer-first culture as we grow.”
As part of this transition, Shiji will soon announce a successor for the Senior Vice President, APAC and Middle East role to maintain continuity and momentum in these key markets. For more information about Shiji and its global hospitality solutions, visit www.shijigroup.com.
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Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information, visit shijigroup.com.
