Government of Andorra renews commitment to Shiji’s ReviewPro for visitor experience management

BARCELONA, Spain, January 14, 2025 – Shiji, a global leader in hospitality technology, announces the renewal of its contract with the Government of Andorra for the use of ReviewPro, its leading guest feedback management solution. This new agreement, effective from January 2025, builds on a collaboration that began in 2018, reaffirming Andorra’s dedication to delivering exceptional visitor experiences through innovative technology.

Since 2018, the Government of Andorra has leveraged ReviewPro to collect and analyze visitor feedback, ensuring alignment between online ratings and its official star classification system. This renewed agreement guarantees the continuity of a vital tool in Andorra’s tourism strategy, enabling the country to maintain its position as a premier destination while ensuring that its high service standards are consistently reflected online.

“We are delighted to continue our collaboration with Shiji and ReviewPro, which has proven to be a key tool in our tourism strategy,” said Mr. Jordi Torres, Minister of Tourism and Commerce of Andorra. “Renewing this agreement highlights our commitment to continually improving the visitor experience and solidifying Andorra’s reputation as a leading destination.”

Using ReviewPro’s Global Review Index™ (GRI), Andorra will continue to benchmark its performance against competitors, identify areas for improvement, and ensure that online ratings reflect the quality and prestige of its tourism offerings.

Cristina López, ReviewPro Senior Sales Director at Shiji added: “It is an honor to extend our partnership with the Government of Andorra. ReviewPro has been instrumental in capturing visitor feedback and transforming those insights into actionable strategies that enhance the destination’s reputation. This renewal is a testament to the positive impact of our technology on tourism management.”

This renewed contract ensures that Andorra remains at the forefront of innovation and data-driven tourism management. By continuing to utilize ReviewPro, Andorra reinforces visitor trust in its service quality and strengthens its position as a global leader in tourism excellence.

For more information about ReviewPro, visit shijigroup.com.

About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information, visit shijigroup.com.

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