Shiji announces summer update for F&B tech, Infrasys Cloud POS and Digital Dine

ATLANTA, Georgia, USA, June 13, 2024 - Shiji, the hospitality technology innovator, has unveiled a series of new features and partnerships for their F&B (Food & Beverage) tech ecosystem, designed to meet the evolving needs of the hospitality industry. The annual summer update of Shiji’s F&B products went live on June 12, in preparations for the summer season of the northern hemisphere. Supported by strategic partnerships, Shiji Infrasys Cloud POS and Shiji Digital Dine launched five major new features and updates based on industry demand and customer feedback. Updates include:  

• Mobile Payments: A mobile all-in-one payment solution in partnership with iPort, which allows staff to take guest orders and payments seamlessly from anywhere on-property  
• UX Update: A comprehensive UX overhaul of Shiji’s mobile ordering solution Digital Dine  
• Rivalry Tech Integration: A new integration with kiosk partner Rivalry Tech that provides self-ordering devices for various service types, including marketplace, counter, and table service outlets  
• Guest Alert: A new guest alert feature, which improves communication and streamlines operations by enabling guests to receive their order status via SMS  
• Advanced BI: Advanced business intelligence capabilities within Enterprise Reporting, which equips F&B teams with the insights needed to manage their operations efficiently  

“With this year's summer update we're looking to help hotels increase F&B revenue, with more mobility and faster payments,” said Ryan King, Senior Vice President, Americas. “With bars, rooftops and pools opening at hotels across the northern hemisphere, it is important to us to give hoteliers the tools to best serve their guests, wherever they are on-site. This update reflects our commitment to helping our customers create better guest experiences through technology.”  

By addressing the unique challenges faced by F&B businesses, Shiji’s Infrasys Cloud POS and Shiji Digital Dine are poised to help hotels improve service to guests and increase F&B revenue, all around the world.

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About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com

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