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Shiji expands into the Kingdom of Saudi Arabia, enhancing local presence to support regional growth

Shiji opens a new entity in Saudi Arabia, bolstering local customer service and driving rapid growth in the Middle East’s evolving hospitality technology sector.

RIYADH, Saudi Arabia, October 9, 2024 – Shiji Group, the leading global provider of hospitality technology, announced today the opening of its new entity in the Kingdom of Saudi Arabia. The expansion is part of Shiji's broader strategy to enhance customer service capabilities and support its growing client base in the Middle East. With the Kingdom poised to become a major hub for tourism and hospitality, Shiji’s local presence is expected to play a pivotal role in serving clients with cutting-edge technology and superior customer support.

The establishment of Shiji Saudi Arabia underscores the company's commitment to supporting the Middle East’s booming hospitality industry. This expansion will allow Shiji to provide its innovative solutions, including Infrasys Cloud POS, Shiji Enterprise Platform (PMS), Shiji Payment Solutions, ReviewPro and more to a growing number of hotels and F&B outlets across the Kingdom. The new office will focus on delivering localized customer service, building long-term relationships, and fostering sustainable growth for Shiji’s clients in the region.

“As Saudi Arabia continues its Vision 2030 initiative, the demand for advanced hospitality technology is greater than ever,” said Kevin King, COO of Shiji Group. “Our expansion into the Kingdom allows us to deliver world-class service, ensuring that our clients have the right tools and support to thrive in a rapidly changing market. We are excited to contribute to the development of the hospitality landscape in Saudi Arabia and the Middle East.”

Shiji’s new entity in Saudi Arabia comes as part of the company’s global growth strategy, which includes establishing local offices to support its customers in key markets. Shiji now has a presence in 23 countries, including major offices in the Americas, Europe, and Asia-Pacific, underscoring its commitment to delivering localized service worldwide.  

“By establishing a presence in Saudi Arabia, we are reinforcing our commitment to providing tailored solutions that align with the region’s unique market dynamics. Our products and services are designed to enhance guest experiences and optimize operations, helping businesses achieve success,” added King.

The new office will be staffed by local experts with deep knowledge of the regional hospitality industry. Shiji’s solutions, including its property management systems, point-of-sale technology, and payment services, are designed to enhance operational efficiency while improving the guest experience. For more information about Shiji’s products and services, visit www.shijigroup.com

About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information, visit shijigroup.com.

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