Shiji launches Content Hub, enabling next-level amenity, descriptive, and policy content distribution for hotels

ATLANTA, Georgia, United States, June 25, 2024 – Shiji, the hospitality technology innovator, is proud to announce the launch of Shiji Content Hub, a comprehensive content distribution solution for accommodation providers and the latest addition to the Shiji product line. Building on the legacy of Shiji IcePortal, Shiji Content Hub delivers a state-of-the-art platform that sources, curates, manages, and automates the distribution of all content fields – visual, textual, amenities, facilities, taxes, and policy content.

Hotel brands have traditionally struggled with maintaining consistent and updated information due to scattered data sources and manual data management across multiple platforms. This results in high refund rates and low guest satisfaction scores due to mismatched expectations. Shiji Content Hub solves these problems by centralizing content management, automating the distribution process, and reducing manual errors. The new solution’s innovative features and comprehensive approach make it an essential tool for any hotel brand looking to streamline operations and enhance guest satisfaction.  

"For years, our IcePortal customers have asked us for a solution to help them solve all their content challenges.” said Joe McMahon, Vice President of Product for Shiji Distribution Solutions.  “Shiji Content Hub is a game-changer for content distribution in hospitality.  By providing a single source of truth for all content, we enable hotel brands to maintain consistent and accurate information across all channels, saving valuable time and reducing errors.  The outcome is higher quality content which ultimately improves guest experience and increases ADR."

The platform features automated distribution, multi-source import and integration, hotel merchandising beyond rooms, and the capability to manage over 2,000 attributes (and growing) for onsite and offsite amenities.  It offers a user experience in six languages and content distribution in twelve languages, along with one-click distribution across channels and smart reports with dashboard analytics to further streamline content management for hotels.

“Shiji Content Hub is the outcome of close collaborations with our customers,” said Anson Lau, Managing Director Global of Shiji Distribution Solutions.  “Over the last 24 months we built it together with a group of customers.  They are now happy with it, and we're ready to launch it to the world.”

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About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com

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